Support
Contact UC Video Downloader
Found a bug, a link that will not resolve, or a page that needs a fix? Send a short report and we will look into it. We read every message.
Send a message
This form opens your email app with the details filled in, so nothing is sent through this website. You can also email us directly at support@ucvideodownloader.my.id.
Good to know
What we can and cannot help with
A quick note on support scope.
We can help with
- Links that return an error or an empty video list.
- Downloads that stop, restart, or save with the wrong name.
- Player issues such as missing audio or failing fullscreen.
- Accessibility problems on the site.
We cannot help with
- Password recovery for a share. Only the owner has it.
- Deleted or private shares. Request a new public link from the owner.
- Copyright disputes about content you did not create.
- UC account problems. Contact UC support for account issues.
Everything working?
Head back to the downloader and save the video you came for.
Independent tool. UC Video Downloader is not affiliated with, endorsed by, or sponsored by UCWeb, UC Browser, UC Drive, Alibaba, or their affiliates. Only download content you own or have permission to use. Read the terms and privacy policy.